Shipping policy

1. Order Confirmation & Preparation

After completing your purchase, your order will enter our fulfillment process once payment has been successfully verified.

Our preparation process includes:

Reviewing order details
Confirming product availability
Checking product condition
Preparing protective packaging
Arranging shipment

Most orders are prepared within:

2–4 Business Days

Orders placed during weekends or holidays will begin processing on the next available business day.

2. Shipping Availability

We provide shipping services to customers in the United States and selected international regions.

Shipping availability may depend on:

Destination location
Product availability
Package size
Carrier service options

Available shipping methods and estimated costs will be displayed during checkout.

3. Delivery Time Estimates

After shipment, estimated delivery times are:

Shipping Destination Estimated Delivery
United States 5–10 Business Days
Canada 8–16 Business Days
United Kingdom 10–18 Business Days
Europe 10–22 Business Days
Other International Areas 12–30 Business Days

Delivery times are estimates and may vary due to carrier operations, weather conditions, holidays, and other unexpected circumstances.

4. Packaging Standards

We understand that stationery products require careful handling, especially paper-based items and creative supplies.

Orders may be packaged with:

Protective wrapping
Secure internal placement
Paper product protection
Additional packaging for delicate items

We take reasonable steps to help prevent damage during transportation.

5. Tracking Your Order

Once your order has been shipped, a confirmation email containing tracking information will be sent when available.

Please allow 24–72 hours for tracking information to update after the carrier receives the package.

6. Customer Shipping Information

Customers are responsible for providing accurate shipping details during checkout.

Please ensure all information is correct, including:

Full name
Shipping address
Apartment or unit number
City
State
ZIP code
Contact information

Incorrect shipping information may result in delays or additional shipping arrangements.

7. Delivery Problems

If your package experiences a delay, please check the tracking information first.

Possible delivery delays may occur because of:

Carrier processing delays
Severe weather
Holiday shipping volume
Transportation interruptions
Incorrect address details

We will assist customers with available shipment information whenever possible.

8. Damaged, Missing, or Incorrect Products

If your order arrives damaged, incomplete, or contains an incorrect item, please contact us within:

7 days after delivery

Please provide:

Order number
Description of the issue
Photos of the product
Photos of the packaging if available

Our team will review your request and provide assistance.

9. Separate Shipments

Some orders may be shipped in multiple packages.

Separate shipments may occur due to:

Inventory availability
Different fulfillment locations
Product size requirements

Customers may receive multiple tracking numbers for one order.

10. International Shipping Responsibility

For international shipments, customers may be responsible for additional charges required by local authorities.

Possible charges include:

Customs duties
Import taxes
Local fees

These charges are determined by the destination country and are outside our control.

11. Shipping Policy Updates

We may update this Shipping Policy periodically to reflect changes in our shipping procedures.

The latest version will always be available on this page.

If you have any questions regarding your shipment, please contact us:

Email:chandler_utcy@mail.com
Customer Service Hours:
Monday–Friday
9:00 AM–5:00 PM EST